SHIPPING POLICY
Women’s Bean Project makes every effort to process and ship orders as quickly and accurately as possible. While this is our goal, please keep in mind that we operate a transitional employment training business, so errors do occasionally occur. If your order should arrive containing an error or with any damage to your product, please know that we will use it as a teaching moment with the women working in our business. Please contact us immediately with any issues and we will work with you to resolve the problem as soon as possible.
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SHIPPING LEAD TIMES
Our business hours are 8:00 AM to 4:30 PM, Monday through Friday MST. Orders are processed and shipped daily (excluding Saturdays, Sundays, holiday and inventory closures). All orders ship from our facility in Denver, CO.
Wholesale orders typically ship 3-5 business days after processing, and 5-8 business days after processing during the holiday season (October-December).
WBP 2024 CLOSURES
Orders will not be processed or shipped on:
- New Year’s Day
- Juneteenth
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- December 23 and 26 (in observance of the Christmas holiday)
FREE SHIPPING POLICY
We offer free Ground or freight shipping on wholesale orders of $650.00 or more. Expedited orders over $650.00 do not qualify for free shipping.
PO BOX
We cannot ship wholesale orders to a PO box.
SHIPPING CARRIERS
FedEx, USPS and Freight.
INCORRECT ADDRESS
If an order is ‘returned to sender’ due to an incorrect/invalid address, we will contact the customer via the email provided on the order for an updated mailing address.
Once we have the corrected mailing address, we will resend the order at no charge to the customer if the shipping fees do not exceed $30.00. If the shipping charges are greater than $30.00, we will request payment for the additional shipping charges and will not reship the order until these fees are collected.
If we do not receive a reply within 10 business days, the contents of the order will be returned to inventory and no refund will be issued.
INTERNATIONAL SHIPPING
We can only ship within the United States (including Alaska and Hawaii). We do not ship internationally or to military bases.